Returns & Exchanges
At PinkCherry, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate apparel and final sale items are not eligible for return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing